Source: freepik
Today’s travelers expect flexible solutions that are just a tap away. And rightly so. Time is of the essence and anything that helps make trip and vacation planning easier is welcomed. Thankfully, travel is now being completely transformed by various digital technologies. From searching for flights to checking into hotels, travel apps have organized a lot of things and made personal travel easier. With each passing day, we are seeing a rise in AI as well as augmented reality tourism.
In the age of mobile phones and other smart devices, people today expect a hassle-free experience where bookings can be confirmed with just a click. Gen Z, in particular, spends a lot of time on their smartphones and always expects top-notch services online. In this context, a convenient travel app is a great way to plan both business and leisure trips. Leveraging AI and AR technologies, the travel and aviation industry is changing the way we vacation.
Is AI and Augmented Reality Tourism the Future of the Travel Industry?
AI and AR tourism apps and technologies are penetrating every sector, from business to daily life, and will definitely impact the travel industry. Here we explain how it will help in collecting data and providing a better user experience to travelers.
Artificial Intelligence and Tourism
AI helps most travel companies save time and costs and also eliminates the chances of human error. This way, tasks can be performed 24/7 with great efficiency. Companies can also customize recommendations regarding locations and hotels, improving personalization for increased customer satisfaction.
In the aviation industry, airports and airlines are leveraging AI to improve passenger experience. This is done by performing predictive maintenance on aircraft, thus reducing delays and cancellations. AI-powered chatbots assist with domestic or international flight bookings, check-in, and flight status updates in real time. Recently, Air India and IndiGo have introduced AI chatbots that answer passenger queries and manage bookings. Additionally, facial recognition technology is also helping speed up security and boarding procedures at major airports. AI is analyzing passenger data to personalize services and streamline airport operations, resulting in a smoother travel experience.
Augmented reality and tourism
AR is slowly becoming a traveler’s new best friend. It can enhance the search experience by providing interactive and engaging information. With a useful travel app, these augmented experiences can ease your customers’ travel search and build a relationship with your brand.
Recently, airports and airlines have been leveraging Augmented Reality (AR) to further enhance passenger experience. At airports, AR wayfinding apps display directions on mobile phone screens to help passengers navigate through the terminal. Airlines are also using AR to provide interactive boarding passes and in-flight entertainment, creating an immersive experience for travelers.
Terminal 2 in Bengaluru introduced a metaverse experience in 2022, allowing travellers to virtually explore the terminal. Similarly, Emirates also offered a metaverse experience, which allowed passengers to navigate the aircraft and select their seats through an immersive digital environment. Such innovations streamline travel and make the journey more enjoyable.
AI and Augmented Reality tourism is definitely changing the way we travel. Over time, it will be interesting to see how such technologies will revolutionize both the travel and aviation industries. Working with trusted travel partners, Indian Eagle, a well-established US-based travel company, strives to provide cheap flights to India from major American cities. So, if you are planning a trip soon, avail Indian Eagle discounts while booking your tickets and save even more.
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